Privacy Policy
Your privacy matters to us. Learn how we protect your personal information and data.
Effective Date: October 1, 2025
Viewdora (“Viewdora,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. Viewdora is a service owned and operated by Forged Concepts LLC.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, photographer dashboard, and related services (collectively, the “Services”).
By accessing or using our Services, you consent to this Privacy Policy. If you do not agree, please discontinue use immediately.
Table of Contents
1. Scope and Applicability
This policy applies to all users of Viewdora, including:
- Photographers who use the dashboard to upload and manage content
- Clients who access galleries shared by photographers
- Visitors who browse our website or communicate with us
This policy does not apply to information collected by third parties or services that integrate with Viewdora but operate under their own privacy policies (e.g., AWS, Brevo, Stripe, Stytch).
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly, including:
Account Information
Name, email, password (or authentication token), organization name, and business details.
Billing Information
Payment method, billing address, and related data processed via Stripe or other payment processors.
Photographer Content
Uploaded photos, galleries, project names, and metadata.
Client Data
Name, email, photo selections, comments, and downloads.
Communications
Emails, messages, or support inquiries you send us.
2.2 Information Automatically Collected
When you use our Services, we automatically collect:
Usage Data
IP address, browser type, device information, app activity, access times, and pages viewed.
Device Information
Type, operating system, and identifiers for debugging and optimization.
Cookies and Tracking
We use cookies and analytics tools (e.g., Google Analytics) to improve user experience and performance.
Logs and Metadata
Activity logs, error reports, and system performance data for security and monitoring.
You can disable cookies in your browser, though some features may not function properly.
2.3 Information from Third Parties
We may receive additional information from:
Authentication Services
If you log in via Stytch or similar, we receive data as permitted by their privacy policies.
Payment Processors
Confirmation of payment or subscription status from Stripe or equivalent providers.
Service Providers
Cloud and infrastructure data from AWS or related partners.
3. How We Use Information
We use personal information to:
We process information under lawful bases including contractual necessity, legitimate interest, legal obligation, and user consent.
4. Data Sharing and Disclosure
We do not sell your data. We may share data only as needed to operate our Services or comply with the law:
Service Providers
AWS (hosting), Stripe (payments), Stytch (authentication), and similar partners.
Legal Obligations
When required by law, court order, or government request.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred.
All third parties are required to maintain data protection and confidentiality standards.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes in this Policy or as required by law.
When you delete your account or end your subscription:
- • Your data and uploaded content will be deleted from active systems within 30 days
- • Backup copies may remain for limited time under secure, restricted access before deletion
- • To permanently delete your account, you must contact us directly at hello@viewdora.com
- • Once verified, we will process your deletion request and remove your account and associated data from our systems within 30 days
- • Deleted accounts cannot be recovered. Certain records (such as payment transactions or legal compliance logs) may be retained for legitimate business or legal reasons
7. Data Security
We protect your data using:
Encryption
AES-256 encryption at rest and TLS encryption in transit.
Access Controls
Role-based access controls and authentication protocols.
Monitoring
Monitoring for unauthorized access and malicious activity.
Screenshot Protection
Screenshot protection and watermarking features for images (where applicable).
Despite our efforts, no system can be guaranteed 100% secure. You use the Services at your own risk.
8. International Data Transfers
Your information may be stored and processed in the United States or other regions where our partners operate. We ensure appropriate safeguards under Standard Contractual Clauses (SCCs) or equivalent mechanisms for international transfers.
9. Your Privacy Rights
Depending on your jurisdiction, you have rights to:
To exercise these rights, contact hello@viewdora.com. We will respond within 30 days.
If your request involves complete account deletion, please contact us at hello@viewdora.com (as described in Section 6).
EU/EEA residents may file complaints with their local data protection authority. California residents may exercise CCPA rights under applicable law.
10. Marketing and Communications
With your consent, we may send promotional or educational emails about new features or offers. You can unsubscribe anytime by clicking “unsubscribe” in our emails or contacting us.
11. Children’s Privacy
Our Services are not directed to children under 16 years of age. We do not knowingly collect personal information from minors. If we become aware of such data, it will be deleted promptly.
12. Legal Obligations and Enforcement
We may process and disclose information as required to:
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a new effective date, and material changes will be communicated via email or in-app notice.
14. Contact Us
hello@viewdora.com
For account deletion requests
hello@viewdora.com
Mailing Address
4680-18 I Monticello Ave PMB 121, Williamsburg, VA. 23188
Operated by
Forged Concepts LLC