Copyright & DMCA Policy
How to report copyright infringement on Viewdora, and how to respond if your work was removed by mistake.
Effective Date: October 1, 2026 (Version 1.0)
Last Updated: October 1, 2026
1. Our Position on Copyright
Viewdora exists to help photographers protect and deliver their work, so we take copyright seriously in both directions. Photographers keep ownership of everything they upload (Section 7.1 of the Terms of Service), and we respond to properly made infringement notices under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512).
This policy is about material stored on Viewdora at the direction of a user. If your complaint is about a photograph you commissioned, or about how a photographer is using your image, start with Section 8 — that is usually a contract or privacy question rather than a copyright one.
2. Reporting Infringement (DMCA Notice)
If you own a copyright, or are authorised to act for the owner, and you believe material on Viewdora infringes it, send a written notice to our Designated Copyright Agent (Section 3). To be effective under the DMCA, your notice must include all of the following:
- A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf.
- Identification of the copyrighted work you say has been infringed — or, if multiple works at one site are covered by a single notice, a representative list of them.
- Identification of the material you say is infringing and that you want removed or disabled, with enough detail for us to locate it — normally the gallery URL or share link, and a description of the specific photographs.
- Your contact information: name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act on their behalf.
Notices missing these elements may not be effective, and we may ask you to supply what is missing before we can act.
Before you send one: consider whether the use might be authorised or lawful — for example a licence you granted, or fair use. U.S. law requires a copyright owner to consider fair use in good faith before sending a takedown notice, and knowingly misrepresenting infringement has consequences (Section 7).
3. Our Designated Copyright Agent
Send notices and counter-notifications to:
Copyright Agent — Forged Concepts LLC (d/b/a Viewdora)
Email: legal@forgedconcepts.com — put “DMCA Notice” or “DMCA Counter-Notice” in the subject line
Post: Copyright Agent, Forged Concepts LLC, 4680-18 I Monticello Ave, PMB 121, Williamsburg, VA 23188, United States
Telephone: 757-231-5044
Email reaches us fastest. Copyright notices sent to other addresses or to our support desk will be forwarded to the agent, but that adds delay.
4. What We Do When We Receive a Notice
- We review the notice for the elements in Section 2 and ask for anything missing.
- If the notice is effective, we act expeditiously to remove or disable access to the material identified.
- We take reasonable steps to notify the user who uploaded it, and to give them a copy of the notice, including your contact details. If you would prefer we redact your telephone number or street address from the copy we forward, say so in your notice and we will where we can do so without impairing the user’s ability to respond.
- We tell the user how to file a counter-notification.
- We keep a record of the notice and of what we did about it.
Removing material in response to a notice is not a finding that infringement occurred. We are not in a position to adjudicate a copyright dispute; the DMCA process is designed so that the parties, and if necessary a court, resolve it.
Separately from the DMCA, we may remove material or restrict an account under Section 6 and Section 16 of the Terms of Service. Nothing here limits those rights.
5. Counter-Notification
If your material was removed and you believe that was a mistake, or that the material is not infringing, you may send a counter-notification to the agent in Section 3. It must include all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled, and the location where it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, mailing address, and telephone number.
- A statement that you consent to the jurisdiction of the U.S. District Court for the judicial district in which your address is located — or, if your address is outside the United States, for any judicial district in which Viewdora may be found — and that you will accept service of process from the person who sent the original notice, or their agent.
If we receive an effective counter-notification, we will forward it to the person who sent the original notice and tell them we will restore the material in 10 to 14 business days. We will restore it at the end of that period unless the original complainant first notifies us that they have filed a court action seeking to restrain the activity. We may also decline to restore material that breaches the Terms of Service for a reason unrelated to the copyright claim.
6. Repeat Infringers
We have adopted and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.
- We record each effective takedown notice against the account that uploaded the material.
- A notice withdrawn by the complainant, or successfully answered by a counter-notification that leads to restoration, does not count against the account.
- An account that accumulates three unresolved strikes is subject to termination. We may also terminate sooner where the circumstances warrant it — for example blatant or commercial-scale infringement — or later where a warning is more appropriate.
- We notify the account holder of a strike and of the consequences, and a person reviews the account before termination.
- If you think a strike was recorded in error, reply to our notice and we will review it.
7. Misrepresentation
Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and legal fees, incurred by the alleged infringer, the copyright owner, or us. Please be sure of your claim before you send a notice or a counter-notification, and consider taking your own legal advice.
8. Other Complaints
- You are a client and your photographer is using your images in a way you did not agree to. That is generally a matter between you and the photographer, since they usually hold the copyright. Contact them first. If the images are being used in a way that is unlawful, tell us at hello@viewdora.com.
- Privacy, image rights, or a request to remove a photograph of you. See Section 2 and Section 9 of the Privacy Policy.
- Trademark, defamation, illegal content, or a safety concern. Email hello@viewdora.com with “Content Report” in the subject line, and say what the problem is and where to find it. Report an imminent risk to someone’s safety in the subject line so it is prioritised.
Effective Date: October 1, 2026 · Version: 1.0 · Forged Concepts LLC, 4680-18 I Monticello Ave, PMB 121, Williamsburg, VA 23188, United States.
